client strategist

Position Overview 

A Client Strategist at Primitive is a collaborative, proactive, and analytical marketer. The ideal candidate will have experience in client relationship management and confidence in understanding a client’s goals and how to lead a comprehensive marketing strategy to the successful achievement of those goals. This person is skilled at communication, understanding client brands and their target audiences, researching topics related to the products and services of their client partners, and should be comfortable facilitating, learning from, and teaching other team members in a collaborative work environment. The Client Strategist will work closely with a Project Manager (PM) who will oversee project management functions, ensuring seamless execution and delivery of client projects.

Direct Manager: Lead Client Strategist

Team: Strategy

Responsibilities

• Serve as the primary point of contact for a portfolio of client partners and manage the relationships to ensure we deliver a consistent and valuable client experience

• Lead client partnerships by working to fully understand their business goals, and develop marketing and growth strategies and work in tandem with the PM to ensure flawless execution of client projects and deliverables to achieve the client’s objectives 

• Work alongside Digital Specialists and the PM to develop and analyze monthly and quarterly performance reports to help the team and client understand what is working and identify and implement recommendations for improvement

• Stay up to date on industry trends and be willing to learn, test, and analyze new technologies with support from the Digital Specialists

Qualifications

• 3-5 years of client management experience

• Experience delivering client-focused marketing solutions to accomplish client goals

• Exceptional communication, client interfacing, and presentation skills 

• Experience leading a team in a fast-paced, high-growth agency

• Strong analytical and quantitative skills

• Experience with ClickUp (or similar task and project management software)

Preferred Competencies

• Proven ability to juggle multiple clients and projects simultaneously while maintaining sharp attention to detail

• Ability to clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders — this includes the ability to communicate complex technical concepts to a non-technical audience

• HubSpot CRM experience

• HubSpot Inbound Certification

Underpinnings of Success

• You love to experiment and problem-solve

• You have a holistic and balanced approach to work and projects

• You enjoy working collaboratively with a team

• You have a desire to learn and grow

• You do not shy away from tough challenges and thrive in a fast-paced environment

Why You'll Love Primitive

• Open and collaborative work culture. We truly care for one another and enjoy working together to support our clients’ success.
• Strengths-Based Culture
• Four-Day Work Week
• Unlimited PTO
• Health and Dental Benefits
• Employee Profit Sharing
• Technology Allowance
• Annual Ongoing Education Allowance

Primitive.

We are a full-service digital solutions company offering a variety of service lines to serve our clients with innovative solutions for the measurable success of their businesses. Although distributed, our team is a tight-knit, talented group of strategists, specialists, and creatives who care about serving our clients with the utmost integrity and ingenuity. We strive to consistently operate within our core values of Wonder, Wellness, Community, Discipline, and Grit.